Right Direction Crisis Intervention

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Right Direction Crisis Intervention

Our mission is to be a catalyst for positive change in the lives of those we serve.

Right Direction Crisis Intervention is an independent company dedicated to providing the highest quality crisis intervention and transport services to families in need, specializing in interventions, transports and runaway location investigations.

Trauma Informed Respect Based Approach

We make every effort to provide compassionate and professional help to individuals and families. Right Direction’s services do not use intimidation, threatening behavior or fear as mediation tools. We treat each person with respect as an individual. If an adolescent acts out, we deal with the behavior in a measured trauma informed respect based approach and always in an effort to control and de-escalate the situation.

Experience

From drug or alcohol abuse situations to individuals struggling with self-esteem or emotional difficulties, we have experience in almost all situations. Many of our staff are parents themselves and have worked with adolescents and adults in a variety of other environments such as coaching, teaching, counseling and supervising.

Professional Service

Our staff members are ready to respond 24/7 and will work with you in a sensitive and discreet manner to coordinate all details of the intervention.

Insurance Support Program

Right Direction now offers an Insurance Support Program which has been successful in helping some families receive reimbursement by their private insurance companies for all or a portion of the cost of transporting their child. We will prepare the final invoice with the necessary information for insurance billing. Also, if a family’s claim is denied, we will offer additional support with their claim appeals process, another great reason to use RDCI.

Association of Mediation and Transport Services

COVID-19 Update

As Essential Infrastructure Workers, we operate in US states and play a Mental Healthcare Role in the response and recovery ensuring continuity of functions imperative to the public health and mental and physical safety of individuals during the COVID-19 situation. Right Direction Crisis Intervention works under, and is designated: Essential Infrastructure Workers under the sector profile HEALTHCARE/PUBLIC HEALTH As stated in Order N-33-20
https://covid19.ca.gov/img/EssentialCriticalInfrastructureWorkers.pdf https://www.cisa.gov/identifying-critical-infrastructure-during-covid-19
Re: Behavioral and Mental health workers (including mental and substance use disorder) responsible for coordination, outreach, engagement, and treatment of individuals in need of mental health and/or substance use disorder services.

Q&A RDCI Best Practices for Transport COVID 19

Our Experience

Right Direction Crisis Intervention's staff is a unique and diverse group of individuals both in their education as well as their life experiences.  Many of our Interventionists have degrees in social work, sociology, criminal justice and other related fields and some have graduate degrees as well.  Some have worked as Field Instructors in programs or even founded wilderness programs. Some of them have successfully attended a therapeutic program or school.  But more importantly, they all  have personal and professional experience concerning at-risk youths and adults. 

In the case of our adult services, our Interventionists have direct personal experience with recovery. Our overall staff experience includes over five thousand families served from all over the world.

Many of our staff are parents themselves and have worked with adolescents and adults in a variety of other environments and settings such as coaching, teaching, counseling and supervising.

© 2023 Right Direction Crisis Intervention. All rights reserved.