Right Direction Crisis Intervention

Employees

Management and Office Staff

Brian Shepherd. President
Brian Brian has been with Right Direction since it was formed nearly Sixteen years ago. His main function has always been as an Interventionist because it is as an Interventionist that he gets to work directly with families. Brian has also worked to develop the SMART (Safe Mediation and Restraint Training) training system which all Right Direction staff members certify in upon being hired. Brian was diagnosed with Crohn's/Colitis disease when he was ten years old and this condition made for a difficult adolescence as everyday activities, such as school, presented great challenges for him. As with many Crohn's/Colitis sufferers, Brian had to overcome the tendency to live his life in fear of his disease and in social isolation. Instead he decided to take control of his life and learn to meet adversity with a positive mindset and overcome the challenges a chronic disease presents. Dealing with these challenges helped Brian navigate a path for his life that left him in control of his disease and not the other way around. His personal experience helps him to empathize with adolescents and young adults facing their own challenges. Brian has personally worked with thousands of families throughout his course of service. Brian started working as an interventionist when he was a college student eager to pay for his education and went on to graduate from the University of Utah with a Bachelors of Science Degree in Business Information Systems. After graduating from college, Brian initiated Right Direction's website and began to work on designing an online database to help Right Direction better serve families. Currently he spends most of his time juggling his administrative and training duties, counseling parents, doing interventions and spending time with his beautiful wife and two daughters. Brian also loves to cook and travel and has worked in sponsor hospitality venues during the 1998 Olympic Winter Games in Nagano, Japan, the 2000 Olympic Summer Games in Sydney, Australia and he managed sponsor hospitality suites for the International Olympic Committee and Time Inc for the 2002 Olympics in Salt Lake City, the 2004 games in Athens, Greece and the 2006 games in Torino, Italy. Brian is CPR certified and has first-aid training and is a member of the California Trustline Registry (#151173386).

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Malia Shepherd. Vice President
Malia Malia is the mother of two beautiful little girls. She is a native of Solvang, CA, growing up the youngest of seven children. Both her parents were school teachers with a long history of serving their local community. Malia grew up valuing both teachers, education and service. She is a graduate of UC Santa Barbara, earning a Bachelor's Degree in History with a minor in Spanish. She also completed two studies abroad, living and studying in Marbella, Spain and Queretero, Mexico. She has volunteered in her local community numerous times, most prominently structuring a program to help teens overcome obesity problems by teaching them to organize a fitness program as well as a healthy diet plan and spending time with them to follow up to make sure they met their goals. She also volunteered with teens in a therapeutic equestrian related program to help them deal with personal trauma and self-esteem problems. Another volunteer project included serving at retirement communities within the Santa Barbara area. She is a very friendly person who loves being around and helping people. Malia is an extremely positive person and her positive, caring personality influences all those who spend time with her. In her spare time, Malia is an adventure seeker who loves to travel and interact with people form all cultures. She also loves fitness, the outdoors and being physically active. She has been to dozens of countries and is fluent in Spanish. Malia is SMART certified and as with all Right Direction employees she has has a criminal background check.

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Jeana Pagé. Director of Operations
Jeana Jeana is the Director of Operations for Right Direction with an extensive background in all areas of Business Administration. Since 2007, she has overseen the economic and financial health of the company while implementing strategic plans and developing future goals for RDCI. With her impeccable leadership, she brings growth and direction to her position and possesses the knowledge and skills to keep Right Direction running smoothly. She has over 25 years of prior customer service experience and believes very much in the philosophies and goals of RDCI. Jeana has always had a passion for helping kids and brings the experience and understanding of raising her five children, Audra (25), Eve (23), Maverick (12), Myles (10) and Geneviève (6) to the table. In her free time she enjoys spending time with her children, going to Pilates every morning, enjoying local concerts, hiking, gardening, road trips, composing on the piano and bass, photography, sketching and painting.

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Tammy Johnson. Client Services & Marketing Director
Tammy Tammy was born and raised in Idaho on a large cattle ranch with one sister. She likes to stay close to her roots and loves going back to the ranch to help with the family rodeo business. She has three children, two girls and one boy. Her husband Eric works in law enforcement and also is an Interventionist for Right Direction. Tammy met her husband at Idaho State University where she was studying to be a Dental Hygienist. She put her career on hold to travel with her husband who played professional football for five years before retiring to spend more time with his family. Tammy and her husband lived two years in Toronto, Canada, one year in Winnipeg, Canada, New Orleans and Long Beach, California before making their home in Boise, Idaho. One of her greatest strengths is being so diversified and being able to relate to adolescents from all over the country. During the past 10 years, Tammy has worked with at-risk adolescents including two years at a therapeutic wilderness program in Idaho and as an Interventionist for Right Direction. She states that there is nothing more rewarding than helping a young person going through a difficult time in their life and knowing that you can make a difference. Being a mom helps Tammy relate to the tough decisions that parents have to make involving their children and also knowing that a child is the most precious gift of all. Tammy loves to spend time with her family riding horses, camping, hiking, water-skiing, snow sledding, skiiing, snowboarding, cooking and once in a while, just relaxing.

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Steph C. Senior Billing Specialist
Steph Stephanie is the Billing Specialist for Right Direction and has been working in the field of Office Administration for the last 18 years. She has two amazing children, Noah & Justine, ages 11 and 15. Stephanie was born and raised in Sacramento, California. Before making her home in Phoenix, Arizona, she spent her time attending a Community College in Albany, Oregon. Throughout her years of experience in Office Administration, Stephanie has also enjoyed taking on the role of being a stay-at-home mom. She appreciates the importance of early development in children and enjoys impacting their lives in a way that encourages them to be themselves. In her free time, Stephanie enjoys volunteering in her children’s classrooms & after school activities, hiking the beautiful Arizona mountains, spending quality time with great friends and family, gardening, cooking, reading, scrap-booking, watching sports, yoga, memorable road trips, and trying new adventures.

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Jessica H. Client Services Rep & Billing Specialist
Jessica Jessica was born and raised in Idaho, attending school in the same district K-12. Her continuing education has included studies at the University of Montana Western and Idaho State University. She is the mother of a fun loving, energetic six year old who always keeps her on her toes. Jessica loves playing soccer, she has passed that trait to her son, and she is the assistant coach for his soccer team. Attending Boise State football games is a passion which her and her family share. Some of her favorite memories include traveling to watch them play. Family is an important part of her life, enjoying gourmet cooking, camping, and just spending time together. Jessica has a background in customer service, property management, and she has worked at an elementary school. At the school, she served as the school’s safety aide, where she was responsible for ensuring the safety of the children as well as working with children who are having trouble with reading, writing, and math. She loves working with kids and has a passion for helping them through the obstacles they are facing.

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Heidi A. Client Services Representative
Heidi Heidi was born and raised in Idaho for most of her life. As the oldest of seven kids, being a positive role model is very familiar and important to her. Heidi takes this responsibility on with joy as she enjoys making a difference in young people’s lives. Heidi has interned at Garfield elementary school in Boise, Idaho for two years. While interning at Garfield, she had the opportunity to help students that had reading and other learning disabilities. Heidi also worked at the Walker Center, a substance abuse recovery facility in Gooding, Idaho. Her experience working there gave her the ability to understand that every child is different and has different needs. For Heidi it was a life-altering lesson and makes her a great asset to the Right Direction Crisis Intervention team. Heidi and her family, currently reside in Boise, Idaho. Heidi enjoys spending time with her family and also enjoys camping, fishing, scrapbooking and photography.

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Ashlee A. Client Services Representative
Ashlee Ashlee was born and raised in Idaho and grew up in the small town of Kuna. She is currently attending College of Western Idaho to complete her Associate's Degree in Administrative Support. She is a proud mother of eight-year-old and one-year-old boys. They are her pride and joy and keep her plenty busy. Family is an important part of Ashlee's life, while they enjoy barbecues, camping, fishing, shopping, traveling and just spending time together. Ashlee lives on a small little farm with a couple of cows and goats. Her and her husband's dream is to one day live on and run a large ranch.

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Whitnee S. Client Services Representative
Whitnee Whitnee was born in Idaho, but then grew up in Phoenix, Arizona only to be followed by a return to Idaho as an adult. Whitnee worked for the SUWS Youth Program in Gooding, Idaho for five years before joining the Right Direction team. At SUWS, Whitnee filled various positions such as Field Instructor, Program Supervisor, and Admissions Representative. Whitnee is married and is the proud mother of a new baby girl. One of Whitnee's most favorite things to do is to travel. Whitnee has traveled all up and down the Western coast and has spent four months in New Zealand and six months in India. In her other spare moments, which currently seem to be few with a small baby, she enjoys art, yoga, and taking dance classes with her husband. Date night is her current luxury.

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Brenden D. Client Services Representative
Brenden Brenden was born in Southern California and later moved to Idaho as a teenager. He is a father of two daughters, ages 15 and two years old. Brenden has a strong background working with Ada County Drug Court adult clients as well as at-risk youth during their time on misdemeanor and felony probation. He is Redwood Toxicology certified to administer urine analysis and breathalyzers; he is also Heartsaver CPR/First Aid certified. Brenden's background of working with adults and adolescents in the drug & alcohol field makes him a great asset for Right Direction. When not working, Brenden enjoys spending time with his family and making various works of art.

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Jenny B. Client Services Representative
Jenny Jenny was born and raised in Idaho. She has two boys and has been married for over 20 years. She enjoys spending time with her family camping, traveling and watching football. She has been active in youth football volunteering in numerous ways and also presiding as an officer of her sons' high school football booster club. She has worked at the Ada County Courthouse and a private law firm for 20 years.

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Employees

Management & Office Staff