Right Direction Crisis Intervention

Employees

Management and Office Staff

Brian Shepherd. President
Brian Brian has been with Right Direction since it was formed nearly Sixteen years ago. His main function has always been as an Interventionist because it is as an Interventionist that he gets to work directly with families. Brian has also worked to develop the SMART (Safe Mediation and Restraint Training) training system which all Right Direction staff members certify in upon being hired. Brian was diagnosed with Crohn's/Colitis disease when he was ten years old and this condition made for a difficult adolescence as everyday activities, such as school, presented great challenges for him. As with many Crohn's/Colitis sufferers, Brian had to overcome the tendency to live his life in fear of his disease and in social isolation. Instead he decided to take control of his life and learn to meet adversity with a positive mindset and overcome the challenges a chronic disease presents. Dealing with these challenges helped Brian navigate a path for his life that left him in control of his disease and not the other way around. His personal experience helps him to empathize with adolescents and young adults facing their own challenges. Brian has personally worked with thousands of families throughout his course of service. Brian started working as an interventionist when he was a college student eager to pay for his education and went on to graduate from the University of Utah with a Bachelors of Science Degree in Business Information Systems. After graduating from college, Brian initiated Right Direction's website and began to work on designing an online database to help Right Direction better serve families. Currently he spends most of his time juggling his administrative and training duties, counseling parents, doing interventions and spending time with his beautiful wife and two daughters. Brian also loves to cook and travel and has worked in sponsor hospitality venues during the 1998 Olympic Winter Games in Nagano, Japan, the 2000 Olympic Summer Games in Sydney, Australia and he managed sponsor hospitality suites for the International Olympic Committee and Time Inc for the 2002 Olympics in Salt Lake City, the 2004 games in Athens, Greece and the 2006 games in Torino, Italy. Brian is CPR certified and has first-aid training and is a member of the California Trustline Registry (#151173386).

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Tammy Johnson. Client Services & Marketing Director
Tammy Tammy was born and raised in Idaho along with her sister, on a large cattle ranch. She likes to stay close to her roots and loves going back to the ranch to help with the family rodeo business. She has three children, two girls and one boy. Her husband Eric works in law enforcement and also is an Interventionist for Right Direction. Tammy met her husband at Idaho State University where she was studying to be a Dental Hygienist. She put her career on hold to travel with her husband who played professional football for five years before retiring to spend more time with his family. Tammy and her husband lived two years in Toronto, Canada, one year in Winnipeg, Canada, New Orleans and Long Beach and California before making their home in Boise, Idaho. One of her greatest strengths is having some a diversified background with where she lived and her experiences, that she is able to relate to adolescents from all over the country. During the past 20 years, Tammy has worked with at-risk adolescents including two years at a therapeutic wilderness program in Idaho and as an Interventionist for Right Direction. Being a mom helps Tammy relate to the tough decisions that parents have to make involving their children and also knowing that a child is the most precious gift of all. Tammy loves to spend time with her family riding horses, camping, hiking, water-skiing, snow sledding, skiiing, snowboarding, cooking and once in a while... just relaxing. She states that there is nothing more rewarding than helping a young person going through a difficult time in their life and knowing that you can make a difference.

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Malia Shepherd. Field Supervisor
Malia Malia was born and was raised in Solvang, California. The youngest of seven children. Both her parents were school teachers with a long history of serving their local community in the Santa Barbara County. Malia grew up valuing teachers, education and service. She received her Bachelor of Arts Degree from UC Santa Barbara, while working full time and volunteering at retirement communities within the Santa Barbara area. She also completed two studies abroad throughout college: living and studying in Marbella, Spain and Queretero, Mexico. She also became involved in health and fitness after being diagnosed with pre-diabetic conditions in college. Malia has volunteered in her local community numerous times, most prominently structuring a program to help teens overcome health and self esteem challenges. She participated and loved counseling, mentoring, and helping young ladies structure fitness and wellness program they can maintain. During college, she helped fund-raise a significant amount for the Arthritis Foundation and completed a marathon in Ireland. After graduating from college and while starting her career, Malia also volunteered with teens in a therapeutic equestrian related program to help them deal with personal trauma, learning disabilities and self-esteem challenges. Malia worked in the corporate finance world for years, but after having two children in her marriage, she decided to shift her focus to Right Direction to keep a balance with life and to enjoy working with youth and families. Malia currently sits on the Board of "Evolving Women", which is an association of women in the therapeutic treatment industry that offers mentoring, support and educational opportunities to women in the field of mental health. Although she helps out in the Right Direction office with management and training, she loves being out on transports working with teens, their families and other RDCI Interventionists. In her spare time, Malia enjoys spending time with her husband and her two young daughters, constantly lining up daily adventures or travel adventures for she and her family. Their family is also very active in the Foster animal community. They have fostered, rehabilitated and helped place over a dozen dogs to new loving homes and can't wait to help with more... She looks forward to participating in her monthly Book Club, cooking with her husband and entertaining friends, house projects, art projects with their daughters and attending their city's MLS soccer team matches. She is outside any time possible camping, horse-backriding, skiing, biking, running and enjoying any outdoor activities. She has been to dozens of countries and is fluent in Spanish. Malia is SMART certified and as with all Right Direction employees she has had a criminal background check.

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Jeana Pagé. HR Director
Jeana Jeana is a native to Southern California and went to school in the inner city. She saw first hand how gang and drug activity adversely affected those around her. Time is a critical factor in getting someone into a safe environment. This experience gave her greater understanding of the importance of intervening before it is too late. Since 2007, Jeana has overseen the economic and financial health of the company while implementing strategic plans and developing future goals for RDCI. She has over 26 years of prior customer service experience and believes very much in the philosophies and goals of RDCI. Jeana has always had a passion for helping kids and brings the experience and understanding of raising her five children, Audra (26), Eve (24), Maverick (12), Myles (10) and Geneviève (6) to the table. In her free time, she enjoys spending time with her children, Pilates, Kung Fu, enjoying local concerts, hiking, gardening, road trips, composing on the piano and bass, photography, and collaborating with local Japanese culture and arts exhibitions.

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Jessica H. Client Services Representative and Billing Analyst
Jessica Jessica was born and raised in Idaho, attending school in the same district K-12. Her continuing education has included studies at the University of Montana Western and Idaho State University. She is the mother of a fun loving, energetic six year old who always keeps her on her toes. Jessica loves playing soccer, she has passed that trait to her son, and she is the assistant coach for his soccer team. Attending Boise State football games is a passion which her and her family share. Some of her favorite memories include traveling to watch them play. Family is an important part of her life, enjoying gourmet cooking, camping, and just spending time together. Jessica has a background in customer service, property management, and she has worked at an elementary school. At the school, she served as the school's safety aide, where she was responsible for ensuring the safety of the children as well as working with children who are having trouble with reading, writing, and math. She loves working with kids and has a passion for helping them through the obstacles they are facing.

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Heidi A. Client Services Representative
Heidi Heidi was born and raised in Idaho for most of her life. As the oldest of seven kids, being a positive role model is very familiar and important to her. Heidi takes this responsibility on with joy as she enjoys making a difference in young people’s lives. Heidi has interned at Garfield elementary school in Boise, Idaho for two years. While interning at Garfield, she had the opportunity to help students that had reading and other learning disabilities. Heidi also worked at the Walker Center, a substance abuse recovery facility in Gooding, Idaho. Her experience working there gave her the ability to understand that every child is different and has different needs. For Heidi it was a life-altering lesson and makes her a great asset to the Right Direction Crisis Intervention team. Heidi and her family, currently reside in Boise, Idaho. Heidi enjoys spending time with her family and also enjoys camping, fishing, scrapbooking and photography.

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Ashlee A. Client Services Representative
Ashlee Ashlee was born and raised in Idaho and grew up in the small town of Kuna. She is a graduate of College of Western Idaho, earning her Associates Degree as an Administrative Specialist. She has been married to her husband for six years and together they have three very active boys. Family has always been an important part of Ashlee's life. She is the oldest of three children and felt it was always important to set a good example for her younger siblings. Becoming a mother at the young age of seventeen taught Ashlee the importance of being a mother and sticking strong to her Christian faith while raising her own family. She is an avid country music fan and enjoys concerts, barbecues, camping, fishing, traveling and just spending time together. Ashlee remains in Kuna and lives on a small farm with cows, pigs, goats, chickens and family dog, "Daisy". She and her husband's dream is to one day live on and run a large ranch.

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Whitnee S. Client Services Representative
Whitnee Whitnee is from Phoenix, AZ and has spent the past 15 years in Idaho. Since arriving in Idaho she has been working with at-risk youth and their families. Whitnee spent years working for a wilderness program, first in the field as Wilderness Instructor, then Program Supervisor and finally as an Admissions Counselor. Through this experience, she holds the unique perspective of witnessing both the teen’s process in treatment and the parents process of making this decision. After spending years in this field, she has come to see again and again how valuable transport can be in the treatment outcome. As a mom of two young daughters, Whitnee is increasingly passionate about issues affecting today's young women and girls. She is an Academic Life Coach that works with adolescent girls and young women, supporting them in their journey to become their most confident and best selves. In her free time, she likes doing art projects with her kids, practicing hot yoga and perusing thrift shops.

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Brenden D. Client Services Representative
Brenden Brenden was born in Southern California and later moved to Idaho as a teenager. He is a father of two daughters, ages 15 and two years old. Brenden has a strong background working with Ada County Drug Court adult clients as well as at-risk youth during their time on misdemeanor and felony probation. He is Redwood Toxicology certified to administer urine analysis and breathalyzers; he is also Heartsaver CPR/First Aid certified. Brenden's background of working with adults and adolescents in the drug & alcohol field makes him a great asset for Right Direction. When not working, Brenden enjoys spending time with his family and making various works of art.

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Jenny B. Client Services Representative
Jenny Jenny was born and raised in Idaho. She has two boys and has been married for over 20 years. She enjoys spending time with her family camping, traveling and watching football. She has been active in youth football volunteering in numerous ways and also presiding as an officer of her sons' high school football booster club. She has worked at the Ada County Courthouse and a private law firm for 20 years.

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Randi B. Client Services Representative
Randi Randi is a wonderful new addition to Right Direction. Her past career relied heavily on paying attention to detail, client and customer car and logistics, so we are excited to have her as part of our Team. Working the logistics of travel to Programs, clients keeping relationships strong and intact are very familiar to Randi. From a very early age she had always had good friendship with her younger brother, along with a love of animals outdoors the environment. She was born in Ogden Utah and spent her childhood with her friends and extended family there. She found a lot of joy playing on her local softball team, and camping during the summer with her family. Growing into a young adult she started singing in her school choir and the community opera chorus. Singing has taken her through plenty of travels, she has been to Washington, Oregon and California for choir competitions. She recently found a passion with outdoor activities like fishing, camping, hiking, gardening and rock hounding. She is certified to teach yoga, and is learning aerial silks. She is always trying to help her family and friends however she can and offers free “yoga to treat stress” classes to anyone who asks. She is recently married and is excited to start a family of her own soon.

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Employees

Management & Office Staff