Client Testimonials
Eric called us several times, relaying information to our son. It felt so good knowing Ryan was in his hands.
Timothy F.
Charlotte, NC.
Having my son escorted to the program was probably the hardest thing I've ever had to do in my life. But I also knew I never could have gotten him there by myself.
Vivian S.
La Grange Park, IL.
I was very impressed at the ease in which they made everything happen. What could have been a very emotional situation went off without any problems.
Vicki L.
Clintonville, NY.
Our son was not frightened or scared when they left. He said they talked with him during the transport.
Danny B.
Scappoose, OR.
Thank God for this service! Professionalism helps!"
Connie W.
Portland, OR.
Alan was exceptionally pleasant and supportive. We feel he made our son feel safe and at ease during a difficult time."
Sean R.
Mount Airy, MD.
Both Transition Mediators were excellent in not only keeping the situation in control, but calm.
Diane V.
Honolulu, HI.
I knew my son would relate to Eric and Larry after seeing them. Their appearance relieved me immensely, as I knew my son would feel comfortable around them. Thank you so much.
Patti B.
Stockton, CA.
I think that Alan was wonderful. I feel that my son started this process from the time that he arrived to pick him up. He is a very caring, calming person, and I would recommend him in a minute!
Mary M.
Los Angeles, CA.
I felt like I'd known you forever. Thank you for being so kind and compassionate during our darkest days. You made it as doable as could be expected. All the best to you.
Parent
Fairfield, CT., daughter Logan, 16
Your Interventionists hung back appropriately as we engaged with our daughter, then stepped in at the appropriate time.
Parent
Eugene, OR., daughter Kate, 17
The whole process was inspirational to me. I have been a nurse for 30 years, and my faith in humanity is reinforced by the care and professionalism you gave.
Parent
East Lansing, MI., son Samuel, 17
I was absolutely confident Nathan was in good, trustworthy, experienced hands. Although I was a wreck the night before, I felt fine and relieved that the process went as planned, and Nathan was going to be okay.
Parent
Bloomington, MN., son Nathan, 16
Right Direction was relaxed, confident, professional, friendly and intelligent. Your lead Transition Mediator was wonderful. I needed his reassurance as much as my child needed transporting. I was expecting two cop-like figures, but received two non-threatening professionals and gentlemen. What a relief!
Parent
Memphis, TN., son Sterling, 16
The communication between us was excellent! I always knew how to reach them, and they called to update me as well.
Parent
San Diego CA., son Brandon, 16
"My husband and myself have absolute faith and trust in the Right Direction Staff!"
Parent
Bothell, WA., daughter Kasey, 17
Your Interventionist knew exactly what he was doing! He created a very calm environment for Sean which, in turn, helped them to get along very well.
Parent
Green Bay, WI., son Sean, 16
I appreciated the patience you folks had in answering all my questions. I NEVER felt rushed!
Parent
Howell, MI., son Sean, 16
Your Intake Coordinator was very warm, kind, compassionate and sensitive to my needs. They explained exactly how the process works. The whole experience was so much less traumatic because of their kindness and compassion.
Parent
Germantown, TN., son Alex, 13
Woody took the time to understand our son before picking him up by getting detailed background information on him as well as working with the program that he was currently in.
Parent
Redmond, WA., son Tyler, 15
My daughter was scared and unwilling to go. But your Interventionists were able to get her to feel that she was in safe hands. And even though she left unwillingly, she felt peaceful and seemed even relieved. She told me later that they were very kind to her.
Parent
Kirkland, WA., daughter Amie, 17
Thank you so much for your help during our time of distress. We know we could not do this alone. We felt very good about you transporting our son after talking to you on the phone. The calls meant so much to us along the way. Thank you!
Parent
Conway, AK., son Luke, 16
I was also touched by the fact that Brian really cared about Josh's feelings and pain. He carefully preserved Josh's dignity. Thank you so much!
Parent
Long Beach, CA., son Josh, 17
It was a great relief to know that the transportation issue was one less worry in this very stressful episode in all our lives.
Parent
Riverside, CA., son Michael, 14
In general, I was very pleased with your services. Alan spent a lot of time on the phone with me. I felt reassured that things were being carefully planned. I appreciated the care and courtesy I was given. Thank you for your professionalism and thoughtfulness.
Parent
Seattle, WA., son Derrek, 16
The continuous updates during and after the transport were very pleasant and reassuring. It was very comforting to know all was okay with my daughter.
Parent
Portland, OR., daughter Monica, 16
You instilled confidence and trust every step of the way. We are grateful, and the highest compliment we can give is that we can recommend your services to anyone. Your tone and manner was always totally professional and very compassionate with both ourselves and our son.
Parent
Saint Louis, MO., son Jonathon, 16
We were very pleased with Alan's detailed attention to our needs and our son. We highly recommend your services.
Parent
Montrose, CO., son Mitchell, 17
This was an extremely scary experience for us. I found that you were comforting and respectful on the phone.
Parent
Haddonfield, NJ., son Scott, 17
We were extremely pleased with the professionalism and compassionate behavior of both Transition Mediators.
Parent
Petaluma, CA., son George, 15
Your prompt communication and professionalism during a difficult time were very much appreciated."
Parent
San Jose, CA.
Thank you for getting my daughter to Idaho safely and for keeping me posted throughout the entire ordeal. Your Transition Mediators are very professional.
Parent
Albuquerque, NM., daughter Elizabeth, 16
I really was in awe of how your Interventionists were able to be gentle and firm with my son. Your compassion and support during a time of crisis was invaluable.
Parent
Council Bluffs, IA.
