We make every effort to provide compassionate and professional help to individuals and families. Right Direction’s services do not use intimidation, threatening behavior or fear as mediation tools. We treat each person with respect as an individual. If an adolescent acts out we deal with the behavior in a measured way according to the principles of the Crisis Prevention Institute (www.crisisprevention.com) and always in an effort to control and de-escalate a situation.
From drug or alcohol abuse situations to individuals struggling with self-esteem or emotional difficulties, we have experience in almost all situations. Many of our staff are parents themselves and have worked with adolescents and adults in a variety of other environments such as coaching, teaching, counseling and supervising.
Our staff members are ready to respond 24/7 and will work with you in a sensitive and discreet manner to coordinate all details of the intervention.
Insurance Support Program
Right Direction now offers an Insurance Support Program which has been successful in helping some families receive reimbursement by their private insurance companies for all or a portion of the cost of transporting their child. We will prepare the final invoice with the necessary information for insurance billing. Also, if a family’s claim is denied, we will offer additional support with their claim appeals process, another great reason to use RDCI.